The Framework Behind Every iCIRT Rating
Behind every iCIRT rating lies a consistent framework designed to measure trust, capability, and performance.
That framework is built around six pillars known as the 6 C’s which together define how a business is assessed.
Understanding each of these C’s is the key to improving your iCIRT score and demonstrating lasting confidence in your operations.
1. Character – Your Reputation and Integrity
This pillar looks at the ethical foundation of your business — how you operate, the conduct of key people, and how consistently you honour commitments.
It covers things like:
- Director and management history
- Legal and regulatory records
- Patterns of conduct and governance
How to strengthen it:
Maintain robust governance frameworks, clear ethical codes, and transparent leadership records. Reputation management starts inside the business.
2. Capability – Your Experience and Expertise
Capability measures whether your business has the skills, systems, and experience to deliver quality outcomes consistently.
It examines:
- Track record of completed projects
- Operational systems and controls
- Quality assurance and risk management practices
How to strengthen it:
Document your delivery processes and results. Demonstrate not only what you’ve built, but how you manage risk and deliver quality.
3. Conduct – Your Behaviour and Compliance
Conduct assesses how your business behaves in practice, particularly your regulatory compliance, consistency, and accountability.
It includes:
- Licensing history
- Complaints or disputes
- Adherence to laws and codes of practice
How to strengthen it:
Be proactive about compliance. Regular internal audits, policy updates, and training can reduce future issues and demonstrate a culture of accountability.
4. Capital – Your Financial Strength
Capital looks at the financial resilience and stability of your organisation.
This covers:
- Solvency and liquidity ratios
- Financial management and reporting practices
- Capacity to meet obligations and weather market shifts
How to strengthen it:
Maintain accurate financial reporting, sound debt management, and long-term forecasting. Transparency and stability go hand in hand with confidence.
5. Capacity – Your Resources and Scalability
Capacity measures whether your business can handle the scale and complexity of the projects you take on.
It considers:
- Staffing levels and skill mix
- Systems, processes, and technology
- Ability to deliver multiple or complex projects simultaneously
How to strengthen it:
Align your project pipeline with your available resources. Strategic workforce planning and scalable systems are key indicators of sustainable capacity.
6. Counterparties – Your Relationships and Partnerships
This final pillar looks outward assessing how you work with others across the supply chain.
It focuses on:
- Your partnerships with suppliers, consultants, and subcontractors
- Payment reliability and commercial relationships
- How counterparties view your professionalism and integrity
How to strengthen it:
Build transparent relationships with consistent communication and fair contract management. A trusted network supports a trusted reputation.
Why the 6 C’s Matter
Together, the 6 C’s create a full picture of your organisation’s trustworthiness and competence.
They’re not a checklist, they are the foundation of long-term credibility in an industry where confidence is currency.
By strengthening each pillar, you’re not just improving your iCIRT score, you’re building a stronger, more resilient business.
How iCIRT Advisory Can Help
At iCIRT Advisory, we help developers, builders, and consultants understand and enhance their performance across each of the six pillars.
Whether you’re preparing for your first assessment or aiming for a higher star rating, we’ll help you identify strengths, address weaknesses, and demonstrate capability with confidence.
Contact us to learn how to strengthen your 6 C’s and elevate your iCIRT rating.
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iCIRT Advisory
Australia’s first advisory dedicated to helping builders, developers, and consultants get iCIRT rating-ready.
We are a passionate Australian based company that aims to help increase the speed at which builders and developers get iCIRT Rated for the overall good of the Construction Industry.
